Welcome to CieloTracker Support by Sadiom. CieloTracker provides aviation weather monitoring (METARs and TAFs) with alerting tailored for dispatchers and pilots.
Frequently Asked Questions
- What is CieloTracker?
CieloTracker monitors METARs and TAFs and highlights conditions that meet your alert thresholds. It is for informational use only; always verify with official sources such as 1800WXBRIEF. - Where does the weather data come from?
Data is retrieved from NOAA’s Aviation Weather Center and compatible aviation weather APIs. - How often is weather updated?
The app checks for new reports on issuance; background checks depend on iOS scheduling. Notifications require an active internet connection and permission. - How do I set up alerts?
Enter ICAO identifiers in the app. Under Settings → Thresholds, set your own Ceiling (feet) and Visibility (miles). For example, entering2000 ftis evaluated as020(hundreds of feet) against BKN/OVC layers. Alerts trigger when reported or forecast conditions fall below your thresholds. - Why isn’t data loading?
Check connectivity and try a manual refresh. If issues persist, email dispatchskylabs@icloud.com.
Aviation Disclaimer
CieloTracker is intended for informational use only. Always consult official FAA/ICAO sources before making operational decisions. Sadiom assumes no responsibility for use of this app in flight planning or operations.
Privacy Policy
Last Updated: August 2025
Sadiom respects your privacy and follows Apple’s guidelines and applicable laws (e.g., GDPR/CCPA). CieloTracker does not create user accounts and does not directly collect contact information in-app. Your alert thresholds and preferences are stored locally on your device.
Advertising & Tracking (AdMob)
To keep CieloTracker free, the app uses Google AdMob to display ads. With your permission via Apple’s App Tracking Transparency (ATT), AdMob and its partners may collect identifiers (such as the device advertising identifier, “IDFA”) and product-interaction data (e.g., ad impressions/clicks) to provide personalized ads and measure performance. If you deny ATT, ads may still appear but are non-personalized and IDFA is not used.
Related policies: Google Privacy Policy · Apple Privacy
Data We Process
- Device Identifier (IDFA) — only if you grant ATT; used by AdMob for third-party advertising and analytics.
- Product Interaction — ad engagement/measurement via AdMob.
- Weather Requests — ICAO codes you enter are sent to weather providers to fetch METAR/TAF data; no personal data is included.
- Support Email — if you email us, we receive your address and message solely to respond.
Your Choices
- Manage tracking anytime in iOS Settings → Privacy & Security → Tracking.
- Reset the advertising identifier in iOS settings and opt out of personalized ads where available.
- Consent dialogs for regional requirements are handled with Google’s User Messaging Platform (UMP).
Sharing & Retention
- Limited data is shared with Google AdMob and its partners to serve and measure ads. We do not sell personal data.
- We do not store weather request history on our servers. Support emails are retained only as long as needed to respond.
Children
CieloTracker is intended for professional and general aviation users and is not directed to children under 13.
Ad Verification
To enable advertising through Google AdMob, we host an app-ads.txt file to verify app ownership.
The primary location is /app-ads.txt.
Contact
Email dispatchskylabs@icloud.com. Typical response time: 24–48 hours.
CieloCheck Lite Privacy Policy
CieloCheck Lite processes all data on-device and does not collect personal information. For inquiries, contact dispatchskylabs@icloud.com.