Support
Help for Flight Dispatch Study and CieloTracker.
Flight Dispatch Study Support
Flight Dispatch Study is a structured study app for dispatcher and aviation knowledge practice, with cloze-style recall, guided sessions, and optional community submissions.
Frequently Asked Questions
- How do I start studying?
Open the app and begin a session from Home. The default flow supports tap-to-reveal and quick Got it / Missed responses. - How do cloze blanks work?
Hidden segments are shown inline and revealed step-by-step. Multi-blank questions are supported. - Can I submit or suggest question fixes?
Yes. Use the submission tools in-app. If signed in with Apple, submissions can be sent for moderation. - My sync looks stale. What should I do?
Check internet connection, reopen the app, then try again. If it persists, contact support below with app version and screenshots. - Does the app force required updates?
Required app updates may block access until the latest version is installed when version verification indicates an update is needed.
Aviation Disclaimer
Flight Dispatch Study is for educational and training support only. It is not an operational dispatch authority. Always use official regulatory publications, carrier procedures, and approved operational systems for live operations.
CieloTracker Support
CieloTracker provides aviation weather monitoring with METAR and TAF alerting for aviation professionals.
Frequently Asked Questions
- What is CieloTracker?
CieloTracker monitors METARs and TAFs and highlights conditions that meet your alert thresholds. It is for informational use only; always verify with official sources such as 1800WXBRIEF. - Where does weather data come from?
Data is retrieved from NOAA's Aviation Weather Center and compatible aviation weather APIs. - How often is weather updated?
The app checks for new reports on issuance; background checks depend on iOS scheduling. Notifications require an active internet connection and permission. - How do I set up alerts?
Enter ICAO identifiers in the app. Under Settings, set your own ceiling and visibility thresholds. - Why isn't data loading?
Check connectivity and try a manual refresh. If issues persist, email dispatchskylabs@icloud.com.
Aviation Disclaimer
CieloTracker is intended for informational use only. Always consult official FAA/ICAO sources before making operational decisions. Sadiom assumes no responsibility for use of this app in flight planning or operations.
Privacy
Sadiom respects your privacy. Our apps do not sell personal data and do not use third-party advertising networks. App data such as study progress, preferences, and local settings is stored on-device or processed only as needed for app functionality.
For Flight Dispatch Study, optional community features may use Sign in with Apple and network services to submit and sync content. For CieloTracker, network requests fetch public weather data for user-entered airport identifiers.
Contact
For support, privacy questions, or App Store review follow-up, email dispatchskylabs@icloud.com.
Typical response time: 24-48 hours.